Shipping


SHIPPING TIMES:

Quality Marine Supply is committed to providing excellent service. With the exception of boat covers and bimini tops from Westland and Carver, most orders will be shipped out within two business days, depending on availability, although they are usually shipped within 24 hours. In the case of drop ship orders directly from manufacturers like E-Z-TY, there can be a delay of a few business days depending on availability and order load of the manufacturer. Most drop ship fulfillment orders will be shipped by UPS using the method you specify except in cases where products ship directly from the manufacturer, like E-Z-TY and they opt for a different shipping method. We reserve the right to choose a different shipping carrier at our sole discretion. Our shipping quotes are based on the UPS calculator.

In the unlikely event there is a delay shipping out your order, we will contact you as soon as possible by e-mail or phone to advise of the status of any delay with your order.


RETURN POLICY:

We do not pay for return shipping. See our Return Policy for more detailed information.


BACKORDERS:

It is not our policy to automatically backorder. Inventory is constantly changing daily. Every effort is made to keep our site current with available inventory. If an item is backordered by the manufacturer or is out of stock, we will advise the customer as soon as possible. The customer will be given the option of waiting for the backorder or receiving a full refund. If the backorder is chosen, we will place that order immediately with the distributor and it will ship as soon as it becomes available.


METHOD OF SHIPMENT:

Most orders fulfilled by drop shipping will be shipped UPS; however, Fed Ex Ground or USPS are also used. We reserve the right to change shipping carriers at our sole discretion. Shipping rates use the UPS calculator based on your address and/or zip code. All shipments will be in the continental United States via the general shipping method you specify, i.e., ground, 2nd day, one day, etc. Shipping times refer to business days - holidays excluded.


FREE SHIPPING:

All "Free Shipping" with purchase refers to Ground Delivery Only within the 48 continental United States. This also refers to all Carver and Westland boat cover, bimini top and boat cover accessory purchases. Alaska, Hawaii, Canada and international orders are always extra and are never free. Contact Us for a quote.


INTERNATIONAL SHIPPING:

Westland and Carver boat covers, bimini tops and accessories may ship to Canada and internationally. There are additional shipping charges and a shipping quote must be obtained first. Not all other products maybe be shipped internationally. Please Contact Us for availability of product and a shipping quote prior to your purchase. All international taxes, duties, brokerage fees, and any other fees associated with the shipment or receipt of products to countries outside the United States, are the responsibility of the customer and are not included in our international shipping quote. All international orders are Final and are Not Returnable and Non-Refundable.


DROP SHIPPING:

Most orders will be drop shipped by the manufacturer or one of our distributors. Drop shipping enables us to provide our customers greater diversity and availability of products and quicker shipping times.


EXPEDITED & SPECIAL ORDERS:

Special requests for expedited shipments will be dependant upon availability through the manufacturer and/or distributor of the product. Contact Us in advance of purchase for an expedited quote.

Thank you for your business.

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